Privacy policy.

Awaken Wellness, located in Columbia, Maryland, values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, share, and protect your information when you visit our website or use our services. By engaging with Awaken Wellness, you agree to the practices outlined in this policy.

1. Information We Collect

- Personal Information:This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when scheduling appointments, filling out forms, or communicating with us.

- Health Information: As a wellness provider, we may collect certain health-related information to better tailor our services to your needs. This information is only collected with your explicit consent and is kept strictly confidential.

- Payment Information: We may collect billing and payment information to process your transactions securely.

- Website Usage Data: When you visit our website, we may collect information about your browsing behavior, such as IP address, browser type, pages viewed, and the duration of your visit.

2. How We Use Your Information

- Provide personalized wellness services, treatments, and support;

- Schedule and confirm appointments, send reminders, and communicate important service information;

- Process payments for services rendered;

- Improve our website’s functionality and content based on user preferences;

- Send marketing materials and promotions, only if you have opted in to receive them.

3. Sharing Your Information

Awaken Wellness does not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

- With Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services, processing payments, or managing marketing efforts. These providers are obligated to protect your information.

- As Required by Law: We may disclose information when required by law, such as in response to a court order, subpoena, or government request.

4. How We Protect Your Information

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypted storage of sensitive information, access restrictions, and secure payment processing. Despite these measures, no system can be completely secure. We encourage you to protect your information by not sharing sensitive details over non-secure channels.

5. Your Privacy Choices

You have the right to:

- Access, Update, or Delete Information: You can request access to, corrections to, or deletion of your personal information.

- Opt-Out of Marketing Communications: If you choose, you may opt-out of receiving marketing emails by following the unsubscribe link in the communication or by contacting us directly.